Product Returns and Refunds

Introduction

Our Return Policy explains the conditions under which you may return products purchased through Artisanspecialul. By purchasing, you agree to the terms outlined below.

Eligibility for Returns

Products must be returned within 30 days of receipt in their original packaging and unused condition. Certain items, such as digital downloads or customized products, may not be eligible for returns.

Return Process

To initiate a return, contact our support team at info@artisanspecialul.world. You will receive instructions on how to ship the product back to us. Please retain your proof of purchase.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 7 business days to your original payment method.

Exchanges

Exchanges are allowed for defective or damaged products only. Contact our support team to arrange an exchange.

Contact Information

Artisanspecialul
27 Castle Street, Cardiff, CF10 1BG
Phone: +44 29 2034 9988
Email: info@artisanspecialul.world